Internet Sales Representative
Zeigler Auto Group • Schaumburg, IL

Full-Time
 
$35,000.00 - $50,000.00 /Year
 
Consulting, Sales - Marketing, Automotive - Motor Vehicles - Parts
 
Automotive, Consultant, Sales

Job Description

Zeigler Chrysler Dodge Jeep of Schaumburg is seeking an looking for an enthusiastic and motivated new Business Development Center (BDC) Representative to join our highly talented team.  This position is a great mixture for candidates who are personable and have an outgoing phone personality and also posses selling skills!



You will be responsible for receiving and responding to web based electronic inquiries (leads) and incoming sales phone calls that result from prospects and customers visitingZeigler Auto Group, associated web sites and other lead sources.  The BDC will be evaluated based on performance standards that measure how many leads were converted to showroom visits and how many of those showroom visits resulted in a sale. You will utilize and/or learn both traditional and Internet-specific automotive sales processes.

 

Job Duties:

• Execute customer communications via email, telephone and text and at times face-to-face, in line with standards and processes.
• Set dealership appointments, achieve lead-to-Dealership conversion and sell products based on department standards.
• Enter all prospect communications, notes, records, and customer appointment data into the CRM.
• Maintain tracking boards showing Internet sales updated each day of the month.
• Prepare reports showing appointments scheduled, customer appointments kept, and customer sales based on leads received.

Job Requirements

As a BDC Rep with Zeigler Auto Group, you must be able to build rapport with customers, gathering information to help them select the right path to meet their automobile needs. You must possess excellent verbal, written and telephone communication skills and be able to manage detailed work such as paperwork and customer follow-up. You must also have a strong work ethic, demonstrated enthusiasm, and an entrepreneurial spirit.

• Experience in customer service, lead generation, business development, or other related field
• Experience with Customer Relationship Management applications a plus.
• A minimum of a High School diploma.
• Proficiency with MS Office applications including Word, Excel and Internet Explorer.
• Ability to organize, prioritize and multi-task efficiently.

Contact:

West Golf Road
Schaumburg, IL
Lindsay Latsko